I own a fleet of computers. Several Macs, several PCs, and several Chromebooks. They all have different purposes. Macs for music and video production; PCs mostly for work; Chromebooks for browsing the internet, checking email, etc. But in the short time I've had this $200 machine, I've been blown away by the key features. I write for a living so a good keyboard is critical for typing. This is hands down the best keyboard I've ever used on a Chromebook. Just the right amount of resistance an a great feel. Plus backlighting, which was not a key for me but nice to have. The screen, which is the second most important part of the laptop for me, is crisp and bright. The whole package is lightweight but feels sturdy, and the battery life is excellent. Given that my work has migrated everything to the cloud, I'm using this Chromebook for everything (except video and music production -- nothing better than a Mac for that stuff) and just really pleased with this purchase. Mine was refurbished but there is no indication anywhere of any problems at all -- looks and works like new. The review asked me to describe the touch screen -- but this model doesn't have a touch screen. That's fine with me as I don't like fingerprints on my screen anyway.